Welcome to Customer Service

Find important and helpful information regarding your travel with M/S Norröna as well as answers to some frequently asked questions.

Smyril Line strives to give our guests the best experience when sailing with our ferry MS Norröna.

We have gathered important information on the following pages as well as answers to some frequently asked questions.

If you cannot find the answers to your questions, you are most welcome to contact us by telephone or email, and our travel consultants will be happy to help you.

Smyril Line Travel A/S
Erik Sondrupsvej 10-12
DK - 9850 Hirtshals
+45 96 55 85 00
booking@smyril-line.com


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Office opening hours
Monday - Friday: 09:00 – 16:00 (CET)
Saturday: 10:00 – 14:00 (CET)
Sunday: Closed

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